由哈(ha)(ha)電鍋爐(lu)(lu)承(cheng)建(jian)的(de)廣西(xi)盛隆(long)2×145MW燃氣超臨界項目(mu)8#機組于2022年(nian)3月31日上午(wu)9時(shi)38分一次(ci)并網(wang)成(cheng)功,標志(zhi)著(zhu)我國燃氣鍋爐(lu)(lu)機組技術研發邁上了(le)一個(ge)新的(de)臺階,引(yin)領(ling)鋼(gang)鐵行業二次(ci)能源(yuan)高效利用(yong)進入新時(shi)代,開啟環保降(jiang)碳的(de)新篇章。項目(mu)建(jian)設期間(jian),哈(ha)(ha)電鍋爐(lu)(lu)秉持“用(yong)戶(hu)至上”的(de)服務(wu)理念,為(wei)用(yong)戶(hu)提供技術指導、質(zhi)量(liang)監督、產品交驗、跟(gen)蹤服務(wu)等全方位閉環服務(wu),保證(zheng)了(le)項目(mu)建(jian)設進度(du)和工程質(zhi)量(liang),用(yong)優質(zhi)服務(wu)創(chuang)優質(zhi)工程,獲得用(yong)戶(hu)的(de)高度(du)贊譽。
成(cheng)立(li)服(fu)務(wu)(wu)團隊(dui)(dui),全(quan)(quan)(quan)面(mian)開展服(fu)務(wu)(wu)。項目建設(she)伊始,為保證現場(chang)(chang)(chang)(chang)(chang)施(shi)工的(de)順利、高(gao)(gao)效進行,哈(ha)電鍋(guo)(guo)爐(lu)(lu)(lu)第一(yi)時間(jian)成(cheng)立(li)了(le)項目服(fu)務(wu)(wu)團隊(dui)(dui),選派了(le)燃(ran)(ran)氣鍋(guo)(guo)爐(lu)(lu)(lu)服(fu)務(wu)(wu)經驗(yan)豐富的(de)安(an)裝(zhuang)(zhuang)技(ji)(ji)術員(yuan)(yuan)作(zuo)(zuo)為工程(cheng)(cheng)代表進駐現場(chang)(chang)(chang)(chang)(chang),與公司各(ge)職能部門聯動(dong),全(quan)(quan)(quan)面(mian)開展現場(chang)(chang)(chang)(chang)(chang)技(ji)(ji)術服(fu)務(wu)(wu)工作(zuo)(zuo)。針對全(quan)(quan)(quan)球首臺高(gao)(gao)效超臨界(jie)燃(ran)(ran)氣發電鍋(guo)(guo)爐(lu)(lu)(lu)這一(yi)全(quan)(quan)(quan)新爐(lu)(lu)(lu)型,哈(ha)電鍋(guo)(guo)爐(lu)(lu)(lu)在安(an)裝(zhuang)(zhuang)工作(zuo)(zuo)初期便組(zu)織進行了(le)細致、全(quan)(quan)(quan)面(mian)的(de)設(she)計(ji)及安(an)裝(zhuang)(zhuang)要(yao)點交底,與現場(chang)(chang)(chang)(chang)(chang)施(shi)工人(ren)員(yuan)(yuan)進行了(le)深(shen)入交流(liu),明確了(le)安(an)裝(zhuang)(zhuang)過(guo)(guo)程(cheng)(cheng)中(zhong)的(de)重點、難點,并在鍋(guo)(guo)爐(lu)(lu)(lu)安(an)裝(zhuang)(zhuang)全(quan)(quan)(quan)過(guo)(guo)程(cheng)(cheng)中(zhong)始終保持現場(chang)(chang)(chang)(chang)(chang)的(de)不間(jian)斷服(fu)務(wu)(wu)。在安(an)裝(zhuang)(zhuang)高(gao)(gao)峰(feng)期,哈(ha)電鍋(guo)(guo)爐(lu)(lu)(lu)加派一(yi)名盛(sheng)隆(long)項目鍋(guo)(guo)爐(lu)(lu)(lu)主要(yao)設(she)計(ji)負責人(ren)員(yuan)(yuan)到現場(chang)(chang)(chang)(chang)(chang),組(zu)成(cheng)駐項目現場(chang)(chang)(chang)(chang)(chang)服(fu)務(wu)(wu)協(xie)調(diao)小分(fen)隊(dui)(dui)。現場(chang)(chang)(chang)(chang)(chang)小分(fen)隊(dui)(dui)成(cheng)員(yuan)(yuan)涵蓋多個專(zhuan)業(ye)方向,業(ye)務(wu)(wu)分(fen)工明確,從設(she)計(ji)問(wen)題(ti)解答、安(an)裝(zhuang)(zhuang)技(ji)(ji)術指導、現場(chang)(chang)(chang)(chang)(chang)問(wen)題(ti)協(xie)調(diao)處理、安(an)裝(zhuang)(zhuang)質量監督、設(she)備(bei)開箱檢驗(yan)等方面(mian)進行了(le)全(quan)(quan)(quan)面(mian)高(gao)(gao)效服(fu)務(wu)(wu)工作(zuo)(zuo),為機組(zu)順利投(tou)產提供了(le)良好的(de)服(fu)務(wu)(wu)和強有力的(de)技(ji)(ji)術支持。
多方(fang)協(xie)調(diao)(diao)(diao),快(kuai)速為(wei)用(yong)戶(hu)(hu)解決(jue)問(wen)題(ti)。在(zai)項(xiang)目(mu)(mu)持續推(tui)進(jin)過(guo)程中,哈(ha)電鍋(guo)爐始(shi)終將(jiang)“用(yong)戶(hu)(hu)滿意(yi)”放(fang)在(zai)第一位,公司領導多次(ci)帶隊(dui)(dui)赴現(xian)場(chang)解決(jue)問(wen)題(ti),還與用(yong)戶(hu)(hu)、總包專門建立了“盛(sheng)隆(long)(long)三方(fang)協(xie)調(diao)(diao)(diao)”工(gong)(gong)作機制,全方(fang)位協(xie)調(diao)(diao)(diao)項(xiang)目(mu)(mu)安裝(zhuang)過(guo)程中設計配(pei)合、應急處理及設備供貨(huo)等問(wen)題(ti),以保證問(wen)題(ti)可以得到(dao)快(kuai)速解決(jue)。作為(wei)現(xian)場(chang)與公司溝通(tong)的(de)橋梁(liang)(liang)和(he)紐帶,哈(ha)電鍋(guo)爐工(gong)(gong)程代表(biao)在(zai)盛(sheng)隆(long)(long)現(xian)場(chang)與公司的(de)項(xiang)目(mu)(mu)管(guan)理團隊(dui)(dui)緊(jin)密配(pei)合,針對項(xiang)目(mu)(mu)實(shi)際安裝(zhuang)節點和(he)設備吊(diao)裝(zhuang)施工(gong)(gong)順(shun)序,溝通(tong)、傳遞設備需求信息,協(xie)調(diao)(diao)(diao)項(xiang)目(mu)(mu)管(guan)理團隊(dui)(dui)及時調(diao)(diao)(diao)整設備生產(chan)、發(fa)貨(huo)順(shun)序。盛(sheng)隆(long)(long)項(xiang)目(mu)(mu)8# 鍋(guo)爐于2021年8月鋼(gang)結(jie)(jie)構開(kai)始(shi)吊(diao)裝(zhuang),9月完成(cheng)頂板梁(liang)(liang)吊(diao)裝(zhuang),2022年1月水壓試驗一次(ci)通(tong)過(guo),3月14日(ri)吹管(guan)結(jie)(jie)束,最(zui)終于2022年3月31日(ri)一次(ci)并網成(cheng)功(gong)。鍋(guo)爐部件(jian)整體安裝(zhuang)周(zhou)期(qi)非常緊(jin)湊(cou),水壓、并網發(fa)電等關(guan)鍵節點均一次(ci)通(tong)過(guo),順(shun)利達到(dao)預(yu)期(qi)效果。
做好(hao)監(jian)裝(zhuang)(zhuang)服(fu)務(wu)(wu),提高(gao)(gao)安裝(zhuang)(zhuang)質量(liang)。盛(sheng)(sheng)隆項(xiang)目現場(chang)服(fu)務(wu)(wu)協(xie)調小分(fen)(fen)隊(dui)(dui)在(zai)做好(hao)本(ben)職(zhi)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)的(de)同時(shi),還主(zhu)動肩(jian)負起安裝(zhuang)(zhuang)質量(liang)監(jian)督工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo),保證各(ge)部(bu)(bu)件(jian)安裝(zhuang)(zhuang)符合設計技術(shu)要(yao)(yao)求,提升鍋(guo)(guo)爐部(bu)(bu)件(jian)整體安裝(zhuang)(zhuang)質量(liang)。在(zai)鍋(guo)(guo)爐水冷壁(bi)吊裝(zhuang)(zhuang)前的(de)一(yi)次例行(xing)檢(jian)查時(shi),工(gong)(gong)(gong)(gong)(gong)程(cheng)(cheng)代(dai)(dai)表發現爐膛前墻(qiang)剛(gang)性梁校平裝(zhuang)(zhuang)置(zhi)(zhi)部(bu)(bu)分(fen)(fen)活動端已被現場(chang)施(shi)工(gong)(gong)(gong)(gong)(gong)人(ren)員(yuan)誤操(cao)作(zuo)(zuo)焊死,且有多處重(zhong)要(yao)(yao)間隙(xi)位置(zhi)(zhi)與圖紙要(yao)(yao)求不(bu)符,如(ru)不(bu)及時(shi)修正,在(zai)鍋(guo)(guo)爐運(yun)行(xing)過(guo)程(cheng)(cheng)中必將影響(xiang)鍋(guo)(guo)爐的(de)正常(chang)膨脹,最終(zhong)可(ke)能導(dao)致(zhi)水冷壁(bi)管(guan)屏撕(si)裂(lie)、泄漏等嚴重(zhong)后果(guo)。按(an)照(zhao)施(shi)工(gong)(gong)(gong)(gong)(gong)進度(du)要(yao)(yao)求此部(bu)(bu)分(fen)(fen)鍋(guo)(guo)爐部(bu)(bu)件(jian)第二天就要(yao)(yao)吊裝(zhuang)(zhuang),工(gong)(gong)(gong)(gong)(gong)程(cheng)(cheng)代(dai)(dai)表立即通知業主(zhu)、總包、施(shi)工(gong)(gong)(gong)(gong)(gong)管(guan)理人(ren)員(yuan),同時(shi)繼(ji)續擴大檢(jian)查,加(jia)班加(jia)點(dian)逐根核對,最終(zhong)發現了17處焊接錯誤并(bing)聯系施(shi)工(gong)(gong)(gong)(gong)(gong)單位按(an)照(zhao)要(yao)(yao)求于當天加(jia)班加(jia)點(dian)進行(xing)了返工(gong)(gong)(gong)(gong)(gong)。這(zhe)只是現場(chang)服(fu)務(wu)(wu)協(xie)調小分(fen)(fen)隊(dui)(dui)在(zai)整個現場(chang)安裝(zhuang)(zhuang)技術(shu)服(fu)務(wu)(wu)過(guo)程(cheng)(cheng)中重(zhong)視質量(liang)監(jian)督的(de)一(yi)個縮影,他們(men)細致(zhi)認真的(de)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)態度(du)、及時(shi)高(gao)(gao)效的(de)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)作(zuo)(zuo)風(feng),得到了現場(chang)參建(jian)各(ge)方的(de)高(gao)(gao)度(du)認可(ke)和肯定。在(zai)機組順利并(bing)網發電(dian)后,用戶特發來一(yi)份感謝信,向哈電(dian)鍋(guo)(guo)爐表達(da)了對盛(sheng)(sheng)隆項(xiang)目給予(yu)大力支持的(de)感謝,也對長期駐現場(chang)的(de)安裝(zhuang)(zhuang)、技術(shu)、調試服(fu)務(wu)(wu)團隊(dui)(dui)在(zai)工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)中展現出的(de)優秀職(zhi)業素(su)養和工(gong)(gong)(gong)(gong)(gong)作(zuo)(zuo)能力給予(yu)贊譽。
哈電(dian)(dian)鍋(guo)(guo)(guo)爐(lu)(lu)深知服(fu)務的競(jing)爭(zheng)是(shi)現(xian)代企(qi)(qi)業高(gao)質(zhi)量(liang)(liang)(liang)發展的重要組成(cheng)(cheng)部(bu)分,服(fu)務質(zhi)量(liang)(liang)(liang)是(shi)企(qi)(qi)業提(ti)高(gao)品牌競(jing)爭(zheng)力的關(guan)鍵。近年來,哈電(dian)(dian)鍋(guo)(guo)(guo)爐(lu)(lu)通過(guo)加(jia)(jia)強用戶(hu)走訪,錨定問題(ti)導向(xiang)和結(jie)(jie)果導向(xiang),以解決用戶(hu)問題(ti)為突(tu)破口,提(ti)升(sheng)用戶(hu)認可(ke)度(du)。哈電(dian)(dian)鍋(guo)(guo)(guo)爐(lu)(lu)著重加(jia)(jia)強質(zhi)量(liang)(liang)(liang)信(xin)息(xi)反饋,用信(xin)息(xi)化手(shou)段更(geng)好地發現(xian)和掌(zhang)握產(chan)品質(zhi)量(liang)(liang)(liang)情(qing)況,不斷改進產(chan)品質(zhi)量(liang)(liang)(liang),并通過(guo)持續加(jia)(jia)強現(xian)場典(dian)型問題(ti)的匯總和總結(jie)(jie)工作,總結(jie)(jie)經驗、固(gu)化成(cheng)(cheng)果、舉一反三,提(ti)升(sheng)哈電(dian)(dian)鍋(guo)(guo)(guo)爐(lu)(lu)各項(xiang)目現(xian)場安裝質(zhi)量(liang)(liang)(liang)整體水平(ping)。哈電(dian)(dian)鍋(guo)(guo)(guo)爐(lu)(lu)始終堅(jian)持“誠信(xin)、篤(du)行、創新(xin)、奮斗”核心(xin)理念,多措并舉,增強服(fu)務意識(shi)和責任意識(shi),不斷提(ti)升(sheng)服(fu)務質(zhi)量(liang)(liang)(liang),用優質(zhi)服(fu)務創優質(zhi)工程,不斷鞏(gong)固(gu)良好企(qi)(qi)業形象,為公(gong)司轉型升(sheng)級高(gao)質(zhi)量(liang)(liang)(liang)發展提(ti)供堅(jian)實保障(zhang)。

